Frequently Asked Questions (FAQ)
About Corra Shoes Shop
Who is Corra Shoes Shop for?
Corra Shoes Shop is designed for adventurers and outdoor enthusiasts who value quality and durability in their footwear. Our target customers are men and women who enjoy hiking and outdoor activities, and who are looking for reliable and comfortable boots and shoes.
What is the style of Corra Shoes Shop?
Corra Shoes Shop has a rugged and adventurous style, reflecting the spirit of exploration and the great outdoors. Our website and products are designed to inspire and support your next adventure.
What are the product features of Corra Shoes Shop?
Our products are known for their durability, comfort, and performance. We offer a range of hiking boots and shoes for both men and women, designed to withstand the toughest terrains while providing maximum comfort.
Product Questions
What types of products does Corra Shoes Shop offer?
We offer a variety of footwear including Men’s Hiking Boots, Men’s Shoes, Women’s Hiking Boots, and more. Our products are designed to meet the needs of outdoor enthusiasts.
How do I choose the right size?
We recommend referring to our size guide available on the product pages. If you need further assistance, feel free to contact our customer support team at [email protected].
Shipping & Delivery
What are the shipping options available?
We offer two shipping options: Standard Shipping via DHL or FedEx, which costs $12.95 and delivers within 10-15 business days, and Free Shipping via EMS for orders over $50, which delivers within 15-25 business days.
How long does it take to process and ship my order?
Orders are processed within 1-2 business days. Delivery times vary based on the shipping option chosen and your location.
Do you ship internationally?
Yes, we ship worldwide except for certain remote areas in Asia. Delivery times may vary slightly depending on your location.
How can I track my order?
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to monitor the progress of your delivery.
Returns & Exchanges
What is your return policy?
We stand by the quality of our products. If you are not completely satisfied with your purchase, you may return it within 15 days of receipt for a full refund or exchange. Please ensure the item is in its original condition and packaging.
How do I initiate a return or exchange?
To initiate a return or exchange, please contact our customer support team at [email protected] with your order details. We will guide you through the process.
Payment & Account
What payment methods do you accept?
We accept Visa, MasterCard, JCB, and PayPal for your convenience.
How do I update my account information?
You can update your account information by logging into your account on our website. If you encounter any issues, please contact our customer support team.
Customer Support
How can I contact customer support?
You can reach our customer support team via email at [email protected]. We are here to assist you with any questions or concerns you may have.
Thank you for choosing Corra Shoes Shop. We look forward to being a part of your next adventure!
